Glossary

The meaning of the terms used in ERP Instfy, from A to Z, with the name in the interface and a link to the page where each one appears.

When you start using an ERP, terms such as income statement, double entry or credit note can be confusing. This glossary explains each term in plain language, shows the name used in the English interface and points to the documentation page where it appears.

Available to:CompanyEmployeeClientVendor

Terms from A to Z

Term	In the interface	Definition	Where it appears
Balance sheet	Balance Sheets	Report of the company's assets, liabilities and equity on a given date	Double entry
Budget allocation	Budget Allocations	Distribution of a budget amount across accounts or areas	Budget
Candidate	Candidates	Person who applied for a job	Recruitment
Chart of accounts	Chart Of Accounts	Organized list of the company's accounting accounts	Finance
Contract	Contracts	Formal agreement with a customer, with a term, amount and type	Contracts
Credit note	Credit Notes	Document that reduces the amount owed by a customer, due to a discount or return	Finance
Customer	Customers	Person or company that buys from your company	Finance
Customer payment	Customer Payments	Record of an amount received from a customer	Finance
Dashboard	Dashboard	Screen with indicators and charts for an area	Dashboards
Deal	Deals	Sales opportunity in progress in the pipeline	CRM
Debit note	Debit Notes	Document that adjusts the amount owed to a vendor, due to a return or correction	Finance
Double entry	Double Entry	Accounting method in which each entry has a debit and a credit of the same amount	Double entry
Employee	Users	Team user with access defined by a role	Users and roles
Employee review	Employee Reviews	Periodic assessment of an employee's performance	Performance
Expense	Expense	One-off money going out, such as rent or the electricity bill	Finance
Goal	Goals	Objective with an amount and deadline, tracked over time	Goals
Income statement (P&L)	Profit & Loss	Statement of results: revenue minus costs and expenses for a period	Double entry
Item	Items	Product or service registered for sale or purchase	Products and services
Knowledge base	Knowledge Base	Help articles published for customers or the team	Tickets
Lead	Leads	Interested contact that has not yet become a deal	CRM
Leave	Leave	Authorized employee absence, such as vacation or sick leave	HR
Ledger	Ledger Summary	Detailed activity of each accounting account	Double entry
Milestone	Milestones	Intermediate checkpoint for a goal	Goals
Payroll	Payroll	Calculation and recording of salaries for a period	HR
Payslip	Payslip	Statement of an employee's pay	HR
Performance indicator	Performance Indicators	Criterion used to measure an employee's performance	Performance
Pipeline	Pipeline	Sequence of stages a deal goes through until it is won or lost	CRM
Pipeline stage	Stages	Phase a lead or deal is in within the sales process	CRM
POS	POS	Point of sale: the checkout for over-the-counter sales	POS
Project	Projects	Set of tasks with a team, deadline and tracking	Projects
Proposal	Proposal	Detailed sales offer sent to a customer	Proposals
Purchase invoice	Purchase Invoice	Record of a purchase made from a vendor and the amount payable	Purchases
Purchase return	Purchase Returns	Record of goods returned to the vendor	Purchases
Quotation	Quotation	Document with prices and terms sent to the customer before the sale	Quotations
Revenue	Revenue	One-off money coming in, outside of sales invoices	Finance
Review cycle	Review Cycles	Period set for assessing team performance	Performance
Role	Roles	Set of permissions assigned to one or more users	Roles and permissions
Sales invoice	Sales Invoice	Document for a sale made and the amount receivable from the customer	Sales invoices
Sales return	Sales Invoice Returns	Record of goods returned by the customer	Sales invoices
Shift	Shifts	Work schedule defined for attendance tracking	HR
Stock transfer	Transfers	Movement of products between warehouses	Purchases
Subscription plan	Subscription Plan	Package subscribed to that defines the company's modules and limits	Plan and subscription
System Setup	System Setup	Supporting records for each module, such as categories, types and stages	Interface
Ticket	Ticket	Service or support request recorded in the system	Tickets
Timesheet	Timesheet	Record of hours worked on projects and tasks	Timesheets
Trial balance	Trial Balance	List of balances for all accounts, used to check that debits and credits balance	Double entry
Vendor	Vendors	Person or company you buy from	Finance
Vendor payment	Vendor Payments	Record of an amount paid to a vendor	Finance
Warehouse	Warehouses	Physical location where inventory is stored	Purchases
Webhook	Webhook	Automatic sending of data to another system when an event happens	Integrations

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Can't find a term? Use the documentation search (the / key) with the name in Portuguese or English, as it appears in the interface.

Frequently asked questions

Why do the terms also show the interface name?

The ERP Instfy interface is in English by default. Showing the name used on screen helps you find the feature in the menu, whatever language you choose.

What is the difference between a lead and a deal?

A lead is an interested contact that has not yet been qualified. A deal is a real sales opportunity, with an estimated value, that moves through the pipeline stages. See CRM.

What is the difference between revenue and a sales invoice?

A sales invoice records a sale to a customer and the amount receivable. Revenue is used for one-off money coming in that does not come from an invoice. See Finance and accounting.

Do I need to understand accounting to use the ERP?

Not for daily work. Accounting reports, such as the income statement (P&L) and balance sheet, are generated from your entries. Even so, we recommend reviewing the chart of accounts with your accountant.

Next steps

See the most common questions and the roadmap to put the ERP into operation.