Instfy Docs
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Partner tools and materials

Everything an Instfy partner can use today to sell: pages to send, product websites, contact channels, CRM and ready-to-use message templates.

Much of Instfy's sales material is already published and can be sent to the client right now. This page organizes those tools by situation, provides message templates to copy and explains how to request materials that are not yet public.

A partner on a call with a client using the sales materials
A partner on a call with a client using the sales materials

Before you start

  • Always use the official links on this page. Do not create materials with the Instfy brand without approval (see the commercial policies).
  • Send the client pages, not copied attachments: Instfy Docs pages are updated when the products change.

Instfy Docs as a sales tool

This documentation is public, clear and honest about what exists and what is on the roadmap. Use it as supporting material at every stage.

Client situation Page to send
Wants to get to know Instfy About us
Wants to understand how Instfy thinks How we think
Asks how the work is done How we work and Instfy methodology
Wants to know what Instfy does Service catalog
Does not know where to start Assessments by industry, in the section for their industry
Just signed up I just hired Instfy
Wants to see the products together Ecosystem
Needs a solution for a challenge Solutions by challenge
Is evaluating the ERP ERP overview and Implementation guide
Is evaluating the AI agent Instfy AI and Create and publish your agent
Is evaluating Instfy Data Instfy Data and Data privacy
Has an event Carbon by Instfy and Calculator and certificate
Asks about support Support and contact
💡

For clients in a specific industry, send the direct link to the section, for example #/assessments#franquia. The client immediately sees what will be assessed in their business.

Product websites

Website What the client finds
erp.instfy.com ERP Instfy. New company sign-up at erp.instfy.com/register and public plans at erp.instfy.com/pricing
ai.instfy.com Instfy Agent, with the Studio to create and configure agents
data.instfy.com Public directory of Greater Orlando businesses, profiles and free diagnosis. The workspace is enabled by invitation, with login
data.instfy.com/rewards Instfy Rewards, with stores, local offers and cashback
carbon.instfy.com Carbon by Instfy, with the event emissions calculator
carbon.instfy.com/token Public validation of carbon certificates

Quick demos you can do with the client:

  • Carbon: fill in the calculator with their event data and see the estimate in tCO2e.
  • Instfy Data: open the public profile of their company or a target client and show the diagnosis.
  • ERP: show the plans at /pricing and the pages for each module in this documentation.

The ERP Instfy CRM as your pipeline

You can organize your opportunities in the ERP Instfy CRM: leads, deals, pipelines and stages, with a tracking dashboard.

  1. In CRM > System Setup, create a pipeline with the stages from the playbook: Opportunity, Qualification, Discovery, Presentation, Project proposal, Signing, Execution and Evolution.
  2. Create lead sources, such as "Referral", "Event" or "Instfy Data", to know where the best opportunities come from.
  3. Enter each opportunity in CRM > Leads and convert it into a deal when it qualifies.
  4. Track the pipeline in Dashboard > CRM Dashboard.
ℹ️

Your personal pipeline does not replace the official registration of the opportunity with Instfy. Registration follows the rules of the agreement and the commercial policies.

Instfy channels

Channel When to use
relationship@instfy.com Applications, opportunity registration and handoff, material requests and general commercial matters
support@instfy.com Technical problems and usage questions for any product
erp@instfy.com Sign-up, plans and questions about ERP Instfy
ai@instfy.com AI agents and automations
data@instfy.com Access to Instfy Data, business data and partnerships
rewards@instfy.com Cashback, partner stores and local offers
carbon@instfy.com Proposals, certificates and questions about Carbon
usa@instfy.com Companies that want to establish, operate or grow in the United States
dpo@instfy.com Requests about personal data
+1 (689) 305-0884 Matters that need a conversation, during business hours, Monday to Friday

Message templates

Adapt each template to the client. Replace the fields in brackets and keep the tone: short, personal and focused on what the client wants to build.

First contact email

Subject: [Name], a conversation about [Company]'s next steps

Hi [Name], hope you are doing well.

I have been following [Company] for a while and noticed [concrete signal:
growth, new market, team change, a challenge the client mentioned].

I work with Instfy, a company that builds solutions for businesses, with
operations in Brazil and the United States. The work always starts by
understanding the business, before proposing any solution.

Would you be open to a 15-minute conversation so I can understand what you
want to build over the next few years? If it makes sense, I will introduce
you to the Instfy team.

To learn how we work: https://docs.instfy.com ("How we work" page).

Best regards,
[Your name]
[Phone]

WhatsApp message

Hi [Name]! This is [Your name]. You came to mind because [concrete reason].
I now work with Instfy, which helps companies create, transform and expand
their businesses, from strategy to execution. Could I ask you 3 quick
questions about [Company]'s plans? If now is not a good time, no problem.

15-minute call script

Time What to do
0 to 2 min Introduce yourself, recall the reason for reaching out and ask permission to ask a few questions.
2 to 9 min Ask: what do you want to build? Where is the company today? What is stopping you from getting there? What have you already tried? Who makes the decision? Listen more than you talk.
9 to 12 min Summarize what you heard in the client's own words. Explain in two sentences how Instfy works: understand before proposing, starting with the Discovery.
12 to 15 min Agree on a concrete next step: a meeting with the Instfy team, sending an Instfy Docs page or a new date. Confirm the best way to reach them.

Post-meeting summary

Send it to the client the same day and copy Instfy when the opportunity has already been handed off.

Subject: Summary of our conversation and next steps

Hi [Name],

Thank you for today's conversation. Here is what I understood:

- Where [Company] is today: [current situation]
- Where it wants to go: [ambition, in the client's words]
- What is in the way: [main obstacles]
- Important constraints: [time, budget, team]

Agreed next step: [action], on [date], with [participants].

If I got anything wrong, please correct me here.

Best regards,
[Your name]
⚠️

In the templates, do not include prices, timelines, other clients' results or roadmap features as if they were available. See what not to promise in Offers by product.

How to request materials

Corporate presentations, industry materials, proposals and case studies are not public. They are provided by Instfy's sales team on demand, when available and approved for use.

  1. Write to relationship@instfy.com with the subject Material: <type>, for example Material: corporate presentation.
  2. State the client or industry, the sales stage and what you will use the material for.
  3. Wait for the team to reply with the material or an alternative.
  4. Use the material only for the agreed purpose and do not alter the brand or content.

Frequently asked questions

Can I send Instfy Docs pages to the client?

Yes. Instfy Docs is public and was designed for that. Prefer sending the link to the page or section, because the content is updated when the products change.

Is there a ready-made sales presentation?

Presentations and supporting materials are provided by the sales team on demand. Request them at relationship@instfy.com, stating the client, the industry and the sales stage.

Can I use Instfy client case studies?

Only case studies provided and approved by Instfy for commercial use. Do not mention client names or results that have not been cleared.

Do I need to use the ERP Instfy CRM?

It is not mandatory for your personal pipeline, but it is a good way to organize opportunities and get hands-on experience with a product you sell. Official opportunity registration follows the process in the agreement.

Can I create my own material with the Instfy brand?

Only with prior approval from Instfy, according to the brand usage rules in the commercial policies.

Next steps

Review the rules before using the brand, pricing and client data.

Updated on 2026-10-07. Found something outdated? Write to relationship@instfy.com.